Shipping/Receiving Clerk

Location: Norfolk, VA

Department: Warehouse

Type: Full Time

Min. Experience: Entry Level

Position Summary:

To ensure all products are shipped within an accurate timely manner to meet customer expectations as well as ensuring all documents are recorded as per procedure. 

Primary Tasks & Responsibilities:

  • Schedule pick up  appointments for containers, truckload  and LTL outbound shipments
  • Process printed bills of lading
  • Confirm bills of lading
  • Communicate with dispatchers, trucking companies and customers as necessary
  • Ensure that the product is picked, and orders are assembled based on appointment times
  • Monitor product brought to loading dock for trucker inspection and count pursuant to HACCP regulations
  • Monitor when product is tagged, wrapped and loaded on truck
  • Responsible for collecting and copying proper ID from truckers
  • Responsible for collecting and processing all C.O.D.’s
  • Responsible for manually adjusting all cut orders
  • Process cancellations of previously pulled orders by shippers
  • Process refusals for an order portion, or entire order by consignee
  • Process cancellations of non-pulled orders by shippers
  • Coordinate schedule, assist and complete inspections
  • Coordinate picking, packing and shipping of FedEx sample or shipments. Manage the inventory.
  • Monitor usage of the dock doors to prevent platform confusion
  • Coordinate repack work with General/Operations Manger
  • Provide all picking copies to be scanned in Docsurfer, inventory management
  • Verify that weights are taken and attached to outbound shipment
  • Fill in for the Receiving clerk if necessary

Knowledge & Skill Requirements:

  • High School Diploma or equivalent
  • Basic reading, legible writing and arithmetic skills required
  • Strong interpersonal and communication skills
  • Dedicated to customer satisfaction through delivering results
  • Time management and self-awareness skills
  • Strong sense of urgency and ability to meet deadlines
  • High level of attention to detail
  • Extremely high organization skills & ability to multi-task/prioritize
  • Willingness to carry out procedures Exactly as directed
  • Professional appearance and providing a positive company image to the public
  • The Control Room Clerk is responsible for maintaining compliance with GWP’s and all other food safety requirements.
  • Follow practices and procedures through a robust Hazard Analysis Critical Control Point System (HACCP)
  • Follow and enforce all food safety and quality requirements.

We offer a competitive salary and a comprehensive benefits package which includes but is not limited to: health and dental insurance, paid time off, 401(k) plan with company matching, company paid life insurance, employee assistance program, short and long term disability benefits, flexible spending accounts and additional voluntary benefits.

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