Collections Specialist

Location: Chatham, NJ

Department: Transportation/Logistics

Type: Full Time

Min. Experience: Entry Level

Position Summary:

The Collections Specialist is responsible for all aspects of collections of Accounts Receivables at Preferred Freezer Logistics, LLC by maintaining an active, organized and timely collection follow up program that results in the optimization of Accounts Receivable turnover.  This includes communicating with customers and internal Sales and Operational personnel in an effort to pursue timely collection of outstanding invoices, posting of all cash receipts, maintaining daily cash collections reporting and monthly DSO reporting.

Primary Tasks & Responsibilities:

  • Contact customer’s Account Payable and Purchasing/Logistics departments to obtain status of invoice payments. Once the reason for delay has been determined, set a course of action and take the necessary steps to resolve payment issues as quickly as possible.
  • Thorough analysis and follow up of items at 60/90/120+ days to minimize number of items in that range.
  • Focused attention to several key accounts to minimize items over 60 days outstanding.
  • Posting of credit memos and customer invoice add-ons.  Maintain spreadsheet used for sales credit/rebill tracking and reporting.

Cash Receipts Applications:

  • Utilizing Current Day Detail Report, post all electronic payments to customer accounts, including ACH/Wire Transfers and Merchant Account transactions.
  • Upon receiving daily lock box receipt report from Management, post all check receipts to customer accounts.
  • Post all non-A/R and PFS exchange receipts, with appropriate notification to facility.
  • Process reports generated after completion of cash receipts application and file monthly for future audit requirements.
  • Maintain and distribute daily cash collections Flash Report to VP – Finance and Senior Staff Accountant.
  • Identify customer payment differences [short or overpayments] during cash application; follow normal procedure for resolution – i.e.  Customer and/or Sales and Operational contact.


  • 2-4 years collections experience, transportation/logistics industry preferred
  • Bachelor’s Degree preferred but not required
  • Sage X3 experience preferred but not required
  • Exceptional interpersonal and negotiating skills, organization, multi-tasking, as well as accounting and customer service knowledge  
  • Communicate with both internal and external customers and others in stressful situations while maintaining relations on a professional level 
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