Logistics Administrator (Entry Level Position)

Location: Jersey City, NJ

Department: Logistics

Type: Full Time

Min. Experience: Experienced

The Logistics Administrator will be responsible for various key customer and carrier interactions throughout the life-cycle of an order.


  • Order entry / reconciliation, customer communication on status of containers / orders to ensure customer expectations are exceeded.
  • Manage appointments and delivery order procurement, as well as back end management of Proof of Delivery and carrier invoices.
  • Interact with the Intermodal / LTL Consolidation teams to identify and resolve any issues that would impact our customers & carriers, detention, demurrage and per diem prevention all while consistently presenting the client with timely solutions that meet their requirements.
  • Collaborate with Sales and Operations to improve the delivery of our services and suggestions on how to increase the organization’s operational efficiency and effectiveness based on client conversations and interaction and the creation/management of KPI’s and client scorecards and/or satisfaction surveys.


  • Bachelor's degree in Business, Engineering and/or Supply Chain/Logistics discipline preferred.
  • Minimum 1 year experience or equivalent in logistics, transportation and/or supply chain preferred.
  • Minimum 1 year of experience as a Customer Service Representative or similar role/function.
  • Must possess thorough understanding of supply chain and transportation methods/modes, cost structures, service requirements, tariffs, fuel scales, accessorial, equipment and infrastructure in order to ensure optimal day-to-day management of clients.
  • Ability to effectively communicate with individuals/groups from varied backgrounds and skill levels.
  • Detail and multi-task oriented. Strong analytical, critical thinking and problem-solving skills.
  • Strong interpersonal skills, written and verbal communication skills, and implementation and facilitation skills.
  • Experience with logistics-related software a plus (both transportation and warehouse modules).
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